Privacy Policies

1. Introduction

Welcome to Cloud Link And Security Enterprises.

Cloud Link & Security Enterprises (“us”, “we”, or “our”) operates www.cloudlink.com.np (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to  www.cloudlink.com.np/, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We utilize your data to offer and enhance the Service. By utilizing the Service, you consent to the gathering and utilization of information as detailed in this policy. Unless specifically defined otherwise in this Privacy Policy, the terminology employed herein carries the same definitions as stated in our Terms and Conditions.

Our Terms and Conditions ( “Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ( “agreement”).

2. Definitions

SERVICE means the https://cloudlink.com.np/ website operated by Cloud Link & security enterprises.

PERSONAL DATA refers to information concerning an identifiable living person that can be derived from that data alone or in combination with other information that we currently possess or are likely to obtain in the future.

USAGE DATA is information that is automatically gathered, either through the utilization of the Service or from the underlying infrastructure of the service itself (such as the length of time spent on a webpage).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER refers to an individual or organization, whether independently or jointly with others, who determines the purposes and methods of processing personal data. In relation to this Privacy Policy, we act as the Data Controller for your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) refer to individuals or entities who process data on behalf of the Data Controller. We may engage the services of various Service Providers to enhance the processing of your data.

DATA SUBJECT denotes any living individual who is the subject of Personal Data.

THE USER is an individual who utilizes our Service. The User is synonymous with the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

4. Types of Data Collected

Personal Data 

During your use of our Service, we may request that you provide us with specific information about yourself that can be used to contact you or establish your identity ("Personal Data"). This personally identifiable information may encompass, but is not limited to:

0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also gather information that is automatically transmitted by your browser when you visit our Service or access it through a mobile device ("Usage Data").

This Usage Data may comprise details such as your computer's Internet Protocol (IP) address, browser type, browser version, the specific pages of our Service that you visit, the date and time of your visit, the duration of time spent on those pages, unique device identifiers, and other diagnostic data.

In the case of accessing our Service using a mobile device, the Usage Data may include information like the type of mobile device you use, the unique identification of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you employ, unique device identifiers, and other diagnostic data.

Tracking Cookies Data

To monitor the activity on our Service and retain specific information, we utilize cookies and similar tracking technologies.

Cookies are small files containing a limited amount of data, including an anonymous unique identifier. These files are sent to your browser from a website and stored on your device. Additionally, we employ other tracking technologies like beacons, tags, and scripts to gather and track information, as well as enhance and analyze our Service.

You have the option to configure your browser to reject all cookies or to notify you when a cookie is being sent. However, please note that if you decline cookies, certain parts of our Service may not be accessible or function properly.

Examples of Cookies we use:

4.1. Session Cookies: We use Session Cookies to operate our Service.

4.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

4.3. Security Cookies: We use Security Cookies for security purposes.

4.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

During your utilization of our Service, we may gather the subsequent information: gender, age, date of birth, birthplace, passport particulars, nationality, registration details, including residential address, contact numbers (work and mobile), educational documents, qualifications, professional training records, employment agreements, non-disclosure agreements, details regarding bonuses and compensation, marital status information, family members, social security number (or any other taxpayer identification), office location, and additional data.

5. Use of Data

Cloud link and security enterprises PVT.LTD uses the collected data for various purposes:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to fulfill any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

6. Retention of Data

We will store your Personal Data only for the duration required to fulfill the purposes stated in this Privacy Policy. We will retain and utilize your Personal Data to the extent necessary to adhere to our legal obligations, resolve disputes, and enforce our legal agreements and policies (such as retaining data to comply with applicable laws).

Additionally, we will retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter duration, unless it is utilized to enhance the security or functionality of our Service, or if legal obligations require us to retain this data for an extended period.

7. Transfer of Data

Your information, including Personal Data, may be stored and processed on computers located outside of the jurisdiction where you reside, such as in Nepal, where data protection laws may differ from those in your own jurisdiction.

If you are situated outside Nepal and decide to provide us with your information, please be aware that we will transfer and process the data, including Personal Data, in Nepal.

By consenting to this Privacy Policy and submitting your information, you agree to the transfer of your data, including Personal Data, to Nepal.

Cloud Link will take all reasonable measures to ensure the secure treatment of your data in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place to safeguard your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:
0.3.1. to our subsidiaries and affiliates;
0.3.2. to contractors, service providers, and other third parties we use to support our business;
0.3.3. to fulfill the purpose for which you provide it;
0.3.4. for the purpose of including your company’s logo on our website;
0.3.5. for any other purpose disclosed by us when you provide the information;
0.3.6. with your consent in any other cases;
0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

We value the security of your data; however, it is important to note that no method of transmission over the Internet or electronic storage is entirely foolproof. While we make efforts to employ commercially acceptable measures to safeguard your Personal Data, we cannot provide a guarantee of absolute security.

10. Children's Privacy

Our Services are designed for individuals who are 18 years of age or older, and we do not intend to collect personally identifiable information from children under the age of 18 ("Child" or "Children").

If we become aware that a Child under 18 has provided us with Personal Data, we encourage you to contact us. If we discover that we have collected Personal Data from a Child without verified parental consent, we will take appropriate measures to remove that information from our servers.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@cloudlink.com.np


Effective date: from website published date